So, you just checked your credit card or PayPal statement and—bam!—there it is: a charge from Auctane ShipStation. You might be wondering, “What is this, and why was I charged?” Don’t worry—you’re not alone.
In this guide, we’ll break down exactly what Auctane ShipStation is, why you’re seeing that charge, and how to stop it if you didn’t expect it.
Table of Contents
What Is Auctane ShipStation?
At its core, ShipStation is a shipping and order fulfillment software used by eCommerce businesses. It helps sellers:
- Print shipping labels
- Track packages
- Manage deliveries efficiently
Auctane is the parent company behind ShipStation, along with other shipping tools. So when your bank or PayPal shows “Auctane ShipStation,” it’s simply the way ShipStation processes payments.
Pro tip: Some sellers customize how their billing appears. If it’s generic, it might just show Auctane ShipStation instead of the store’s name.
Why Am I Seeing This Charge?
There are a few common reasons:
- You signed up for ShipStation and forgot
- You tried a free trial that auto-renewed
- Someone in your household or company subscribed
- You purchased from a business using ShipStation
If any of these sound familiar, the charge is likely legitimate.
If you’re interested in learning how businesses optimize operations and improve efficiency—just like how ShipStation streamlines shipping—check out our in-depth guide on PedroVazPaulo Operations Consulting: Smarter Efficiency 2025. It covers actionable strategies companies use to enhance workflows, reduce costs, and boost overall productivity.
Auctane’s Shipping Tools at a Glance
Auctane isn’t just ShipStation—they operate a full suite of shipping solutions:
| Tool | Purpose | Who Uses It |
|---|---|---|
| ShipStation | Order fulfillment, label printing, shipping logistics | Online retailers of all sizes |
| ShipEngine | API for integrating shipping features into apps | Developers & eCommerce platforms |
| Stamps.com | Online postage printing | Home & office users |
| Endicia | USPS shipping and postage | Small business owners |
| ShippingEasy | Cloud-based shipping & inventory management | Beginners & small-medium sellers |
Seeing this list might make it easier to understand why a charge could appear on your statement.
Is Auctane ShipStation a Scam?
Nope. Totally legit. But if the charge seems unexpected:
- Check if you have an active subscription
- Ask household members or team members if they signed up
- Verify if a free trial converted to a paid plan
If you still can’t figure it out, log into your ShipStation account or contact their billing support—they can confirm where the charge came from.
ShippingEasy vs. ShipStation
Both live under Auctane, but they serve different users:
ShippingEasy:
- Beginner-friendly shipping & inventory solution
- Multi-carrier support (USPS, UPS, FedEx)
- Order syncing from Amazon, eBay, Shopify
- Easy label printing and inventory tracking
ShipStation:
- More advanced fulfillment and shipping logistics tool
- Integrates with a wider range of platforms
- Popular among medium to large eCommerce businesses
How to Cancel Your ShipStation Subscription
If you want to stop the charges, follow these steps:
- Log into your ShipStation account
- Click the gear icon → Account Settings → Subscription
- Scroll down and click Cancel Your Subscription
- Follow the prompts to confirm
Having trouble? Contact ShipStation’s support—they’re quick to help.
Quick FAQ: Auctane ShipStation
Q: What is Auctane ShipStation?
A shipping software tool owned by Auctane for order fulfillment and logistics.
Q: Why am I being charged?
You likely have a ShipStation subscription, free trial conversion, or someone in your team signed up.
Q: Is it a scam?
No. ShipStation is trusted by thousands of sellers. Verify with billing support if unsure.
Q: How do I cancel?
Settings → Account Settings → Subscription → Cancel.
Q: What other services does Auctane own?
ShipEngine, Stamps.com, Endicia, and ShippingEasy.
Final Thoughts
Unexpected charges can be unsettling—but Auctane ShipStation is legitimate. Whether you’re running a small Etsy shop or ordered a gadget online, ShipStation likely handled the shipping behind the scenes.
If you weren’t expecting the charge, now you know exactly where to look, how to cancel, and who to contact.
Pro Tip: Always check subscription settings after free trials to avoid surprise charges.
